cx66 Privacy Policy

1 Introduction and Applicability

cx66 ("we", "our", or "platform") is an online betting and casino platform for Bangladesh. This privacy policy applies to the cx66.cam website and all services connected to it. When you use our website, create an account, or contact us, the terms of this policy apply to you.

By using our platform, you will be considered to have consented to the methods of data collection and processing described in this privacy policy. We place the highest importance on your personal information and are committed to keeping it secure. Please read this document carefully, and if you have any questions, contact our support team.

Protecting your privacy at cx66 is not just a legal obligation — it is an integral part of our business values. As a trustworthy and transparent platform, we want to ensure you always know how your information is being used.

2 Information We Collect

cx66 collects various types of information to operate its services. This information can be divided into the following categories:

2.1 Information You Provide Directly

Information you provide directly when registering an account or using our services:

• Full name and username
• Email address
• Date of birth (for age verification)
• Password (stored in encrypted form)
• Payment information (bKash, Nagad, Rocket, or bank account details)
• Identity verification documents (where required)

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device information
• Browser type and version
• Operating system information
• Pages visited and click data
• Login and logout times
• Transaction history and gaming activity
• Referral source (where you came from before reaching our site)

2.3 Information Received from Third Parties

In some cases we may receive information about you through identity verification services or payment processing companies. This information is used only for relevant purposes and falls within the scope of this privacy policy.

3 Purpose of Data Collection

cx66 uses collected information only for specific, legitimate purposes. Our main purposes are:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To operate betting, gaming, and casino services without interruption.
• Financial Transactions: To process deposits, withdrawals, and bonuses.
• Age Verification: To ensure all users are at least 21 years of age.
• Fraud Prevention: To detect suspicious activity and maintain platform security.
• Customer Support: To resolve your issues and provide assistance.
• Responsible Gaming: To monitor playing patterns and ensure responsible gaming.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To analyze user experience and improve platform quality.

We never sell your personal information to third parties for marketing purposes without your consent.

4 Data Sharing and Third Parties

cx66 does not generally share your personal information with third parties. However, information may be shared in the following limited circumstances:

4.1 Service Support Providers

We share necessary information with trusted technology and payment service providers that assist in operating our business. These organizations work under our direction and under strict confidentiality agreements. They may not use your information for their own purposes.

4.2 Legal Obligations

We may be required to provide information under applicable laws of Bangladesh, judicial orders, or lawful requests from regulatory authorities. In such circumstances we will provide only the minimum information required.

4.3 Fraud Prevention

Information may be shared with relevant authorities in connection with investigations related to money laundering prevention or fraudulent activity. This is done for the protection of all our users.

4.4 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such circumstances we will notify you in advance, and the new party will be bound to comply with the terms of this privacy policy.

5 Cookies and Tracking

The cx66 website uses cookies and similar technologies to improve your browsing experience and ensure platform functionality.

5.1 Types of Cookies

• Essential Cookies: Essential for the core functionality of the platform. Used to maintain login status and ensure security.
• Performance Cookies: Used to analyze how the platform is being used and to improve service quality.
• Preference Cookies: Used to remember your language, settings, and preferences.
• Analytics Cookies: Used to collect aggregate information about user behavior, which is not personally identifiable.

5.2 Cookie Controls

You can accept or reject cookies through your browser settings. Please note that disabling essential cookies may cause some important platform features to not work correctly.

6 Data Storage and Security

cx66 implements industry-standard technical and organizational measures to ensure the security of your personal information.

6.1 Security Measures

• All data transmission is secured using SSL (Secure Socket Layer) encryption.
• Passwords are stored using strong hashing algorithms.
• Payment information is kept secure in accordance with PCI DSS standards.
• Regular security testing and audits are conducted.
• Multi-layer authentication is applied to prevent unauthorized access.
• A 24/7 monitoring system is active to detect suspicious activity.

6.2 Data Retention Period

We retain your information only for as long as necessary to fulfill the immediate purpose. Generally, account-related information is retained while your account is active. Even after an account is closed, certain information may be kept for a specified period to meet legal obligations. Financial transaction records are retained for the period required under applicable law.

6.3 Security Breaches

In the event of a data security breach, we will promptly notify affected users and take swift action to minimize harm.

7 User Rights

As a user of the cx66 platform, you have the following rights over your own personal information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: If there is any error in your information, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though this may be limited where legal obligations apply.
• Right to Restrict Processing: In certain circumstances you may restrict the processing of your information.
• Right to Portability: You may receive your information in a structured, commonly used format.
• Right to Object: You may object to certain types of processing of your information.
• Right to Withdraw Consent: You may withdraw your consent at any time, though this will not affect processing already carried out.

To exercise these rights, email [email protected] or contact our 24/7 live chat support. We will respond to your request within a reasonable time.

8 Privacy of Minors

cx66 is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. We verify age at account registration and may request identity documents in cases of doubt.

If we become aware that a minor has created an account, we will immediately close that account and delete the associated information. If a parent or guardian believes their child has created an account on our platform, please contact us.

9 Policy Changes

cx66 may update this privacy policy from time to time. The policy will be revised when there are changes to services, new legal requirements, or a need to change our data handling practices.

For significant changes, we will send a notification to the registered email address or display a clear notice on the platform. If you continue to use the platform after the changes take effect, you will be considered to have consented to the new policy.

We recommend you review this page periodically. The "Last Updated" date shown at the top of the page will tell you when the policy was last changed.

10 Contact

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our data protection team is ready to answer all your questions.

• Email: [email protected]
• Live Chat: 24/7 Support (in Bengali)

We generally aim to respond to privacy-related requests within 72 hours. For urgent matters, contact us directly via live chat.